![Complete Care Shop](/Themes/CCS/Content/images/logo.png)
If you have a mobility scooter or are considering buying one soon, it’s important to understand where mobility scooters can be used. In this guide, we’ll cover all of the major questions new mobility scooter users commonly ask themselves when navigating towns and cities.
Perhaps the most important rule for mobility scooters is that you are only allowed to use these mobility aids in a public place if you have a physical disability, a medical condition, or an injury that makes it difficult to walk. This is the official Government guidance. The only exceptions to this rule are if the scooter is being demonstrated by a sales representative, or being taken for servicing and maintenance work.
Class 2 mobility scooters do not need to be registered, and they can only be used on the pavement at speeds of up to 4mph.
Because class 3 mobility scooters are categorised as road-going vehicles, they must be registered with the Driver and Vehicle Licensing Agency (DVLA) when they are purchased. This involves filling out a V55/4 form for new scooters and V55/5 forms for used examples.
Other rules for class 3 mobility scooters include:
If you intend to use your mobility scooter on the road, take a look at our blog ‘Can mobility scooters go on the road?’ to find out more information.
No, you are not required by law to have insurance of any kind for your mobility scooter. However, given that your scooter can be a significant financial investment, it can be a good idea to purchase insurance for your mobility scooter, which you can do through us.
For a small fraction of the cost of your scooter, you can cover against theft, vandalism and accidental damage. Public liability insurance is usually also included, protecting you in the event of injury or property damage caused while out and about.
Yes, mobility scooters can be used on all dual carriageways. However, government guidance dictates that you should avoid driving your scooter on a dual carriageway with a speed limit of over 50mph. If you do go on a dual carriageway with a speed limit that exceeds 50mph, you must have an amber flashing light.
In fact, as a general rule, a flashing amber light should be fitted and activated whenever you use a mobility scooter on a dual carriageway.
Mobility scooters have a speed limit of 4mph when used on pavements and in pedestrian areas. When on UK public roads, the speed limit is 8mph.
No, mobility scooters must not enter or be driven in cycle lanes in the UK. This is contrary to some other European nations, like The Netherlands, where mobility scooter users are free to roam inside cycle lanes.
No, mobility scooters are not permitted to use bus lanes when they are in operation. You must use the main part of the road or the pavement. This is because bus lanes are designed to improve the timeliness and efficiency of the bus service, and a slower-moving vehicle in the bus lane can slow down buses unnecessarily.
Class 3 mobility scooters used in public places such as roads and town centres must have lights and reflectors fitted to the front and rear of the vehicle. If you don't equip your scooter with these features and you are out at night, you may get stopped by the police.
Yes, mobility scooters such as pavement mobility scooters are allowed on pavements providing they do not exceed the 4mph speed limit. Care should be taken to avoid collisions with pedestrians and you should responsibly drive your scooter at all times.
Most public spaces and destinations put accessibility measures in place to accommodate wheelchair and mobility scooter users, such as mobility ramps and lifts. However, knowing where your scooter is and isn’t allowed can be tricky. We’ve put together some guidance so you know where you can roam.
Yes, mobility scooters are allowed in all shops. This is because the Equality Act 2010 states that all businesses must make reasonable adjustments to provide access to goods and services for everyone, including removing physical barriers for mobility scooter users.
Yes, generally, mobility scooters are allowed in hospitals. Hospital operations are covered in the same way as businesses in that they must make reasonable adjustments to allow services to be provided to all members of the public.
However, the type and size of mobility scooter may have an impact on where inside the hospital you are allowed to use it. This is because some areas may have size or weight restrictions, such as lifts. Small mobility scooters are more likely to be accommodated fully, as they aren’t very heavy and don’t take up too much space.
In general, yes, mobility scooters are allowed on UK trains as long as they are no larger than 1200mm long and 700mm wide. However, there are no laws that say train operators must accommodate mobility scooters, and every train operator will have their own restrictions.
With this in mind, it is always a good idea to check the website of the train operator before you travel, to be sure that your service will have adequate access and facilities for mobility scooter users. Some will request that you or a companion must stow away the scooter during the train journey, requiring you to make your own way from the platform to your seat. This is where folding mobility scooters and lightweight mobility scooters can come in handy.
Mobility scooters and their users are also subject to combined weight restrictions. This is because the ramps that straddle the train carriage and the platforms usually have a safe operating limit of 300kg, but this can sometimes be lower.
Another consideration when using the national rail network is the station that you plan to get on or get off at. Because some stations were originally built many decades ago, not all provide step-free access - so checking in advance is recommended.
Yes, class 2 mobility scooters are allowed on buses, provided you have a valid permit. This is true for all Bus and Coach Scheme certified operators, who have committed to making their vehicles accessible for mobility scooter users. However, no law requires bus operators to accept mobility scooters.
To travel on buses, mobility scooters should be no larger than 1000mm x 600mm in size and have a turning radius of less than 1200mm.
Permits for carriage of a mobility scooter on a scheduled bus service outside of London must be applied for by the user. It involves some on-bus training to ensure that you are familiar with the process of using your scooter on buses, including the on-off ramp and other safety requirements.
We hope this guide has helped you to further understand the answer to the question “Where can mobility scooters be used?”. If you’re considering purchasing a mobility scooter, it’s important that you understand the mobility scooter regulations about where you can drive it. Different scooters have different rules, and it can sometimes be difficult to get your head around them.
That’s why at Complete Care Shop we offer free expert product advice from trained professionals. Our team can provide you with all the facts and guidance you need to make an informed decision about which is the best scooter for you.
We have a wide range of mobility scooters and also provide mobility scooter servicing and insurance, too.
By signing up you consent to us using your email address in accordance with our privacy policy.