Company information

Policies, services, and other details

Looking for further information about Complete Care Shop? We have a wealth of information available to help answer your questions and provide further details about the services we offer. To find out more about Complete Care Shop policies and other useful company information, please use the following links:

  • Contact details
    Need to speak with Customer Service? You can find their details here
  • Delivery
    Find out more about the different types of delivery that we offer and where we deliver to
  • Frequently asked questions
    Includes answers to questions involving deliveries, returns, and more. Please check these before contacting Customer Services as it may have the answer to your question
  • Media enquiries
    If you're from the press, you can find out more about how to get in touch with us here
  • Privacy policy
    Read our privacy policy
  • Returns
    Want to return an item? See our returns policy to get full details on how to return an item, what items are accepted for return, and returns notes
  • Terms and conditions
    Read our terms and conditions. This includes our complaints procedure
  • VAT relief for the disabled
    Find out more about how VAT relief works if you're disabled

If you're in need of further information about Complete Care Shop and can't find it listed on any of the pages above, please contact Customer Service and they will do their best to help you.